Administration Assistant : Quality Assurance : Office Admin




CLOSING DATE & TIME: 6/7/2022 11:55 PM

Purpose of the Job: The Administrative Assistant is accountable to perform administrative tasks within the quality Assurance and Complaints Department.Key Performance AreasPromote good working relationships with stakeholders

  • Ensure that RAF values are adhered to in all the dealings with stakeholders
  • Ensure telephone is answered in a professional manner
  • Ensure visitors are greeted in a professional manner
  • Direct all calls/visitors, to the relevant officer

Diary System

  • Ensure files are requested as per diary system
  • Allocation of files, to the relevant officer
  • Completion of movement register
  • Updating of electronic status register
  • Return files to the relevant departments

Correspondence Management

  • Ensure all correspondence is correctly filed
  • Determine exactly what is required per correspondence received
  • Ensure, Faxing, photocopying, emailing is completed within set time frames

Qualifications and Experience

  • NQF 4 (Matric or Grade 12) qualification
  • Certificate of Diploma in Office Administration will be advantageous
  • Computer literacy in MS Office, Word, and Excel essential
  • Relevant 1 year’s work experience in a similar environment

Technical and behavioural competencies required

  • Good organisational, administrative and time management skills
  • Proficiency in English and preferable one other official language
  • Good communication skills
  • Good interpersonal skills
  • Team Player
  • Personal Mastery
  • Emotional Wisdom
  • Ethics and governance
  • Customer orientation and customer focus

Road Accident Fund Values

  • Integrity,
  • Compassion,
  • Accountability,
  • Respect,
  • Excellence


Total cost to company applicable to this position is minimum R185 338.00 per annum, negotiable.NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.Closing date: 07 June 2022

Applications can be forwarded to the Recruitment Officer at:

No hand delivered applications will be accepted due to COVID19.  INSTRUCTION TO PROSPECTIVE APPLICANTS

  1. Indicate the name and the reference number for the position you are applying for on the subject line
  2. Do not submit copies of qualifications and ID as these will be requested from shortlisted candidates on the interview date
  3. Submit a short CV with a maximum of 5 pages
  4. Please indicate your current salary and salary expectations on the front page of your CV.

NB: The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessfulSecurity Vetting shall be conducted on all prospective employeesIt is the applicants’ responsibility to have foreign qualifications evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation

Leave a Reply

Your email address will not be published.