FIDELITY : ARMED RESPONSE OFFICER

Business Unit


FADT – Gauteng


Minimum experience


Associate


Company primary industry


Security and Investigations


Job functional area


Operations

Job Description


REPORTS TO:

REACTION FORCE MANAGER

MAIN PURPOSE OF JOB:

A Vehicle Patrol Officer is to patrol and respond to clients and signals forwarded from the monitoring centre.

QUALIFICATION & EXPERIENCE:

Grade 10
PSIRA Registered Grade C & AR
Firearm competency


JOB REQUIREMENTS & OTHER ATTRIBUTES:

Valid driver’s license – 2 years
Master drive
Area knowledge


DUTIES;


You are required to familiarise yourself with the area
Maintain response times as required by management
Possess the necessary driving skills required
To make use of the shortest possible routes in the area
Familiarise yourself with the premises.
Follow up with clients after serious incidences and offer assistance
Pay special attention to all callsAssist with any problems or complaints
Do public relations and introduction calls to a new client
Ensuring the safety of clients by checking premises thoroughly and have the welfare of the client at heart at all times

Show empathy to clients and have the ability to listen attentively to clients
Give full feedback to clients where necessary
Uniform etiquette. Conduct daily parade and comply with Standing Operating Procedures (SOP)
The general appearance of the vehicle. Complete daily/weekly checklist
Maintained personal hygiene
Daily parades will be conducted
Officers are required to submit comprehensive reports and feedback as requested from time to time
Ensure follow correct radio procedures as prescribed by ADT Security
Accurate information is to be forwarded both upwards and downward
Keep your workstation/office neat and tidy at all times
Attend all required meetings and training sessions
Have expert knowledge about all facets pertaining to your position

Not abuse company telephone for private calls

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports the global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

How to apply :

https://fidelityservicesgroup.simplify.hr/Vacancy/Apply/h9tsyi

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