R15,001 – R20,000 pm
Permanent Junior position Bellville, Western Cape Posted 17 Nov 2021 by RAD Resources SA
Closing Date 12 December 2021
My client in the telecommunications industry is seeking a Junior Technical Engineer to join their team.
The successful candidate must have a A+, N+ and minimum 1 year experience and is expected to have knowledge in VoIP, Server+, Linux, Asterisk and SQL.
Preference will be given to applicants who holds a BSc. Degree in Computer Science or Engineering
The Junior Technical Engineer (Platform) must have a passion for IT and solving problems and the ability to work independently and must be a structured thinker.
The Junior Technical Engineer (Platform) should preferably have Technical experience in implementing and supporting telephony environments and contact centre environments.
The Primary role of the Junior Tech Engineer (Platform) is to: Provide day to day Support on the service desk on all 1st Line Platform related issues/change requests as well as perform all required daily/weekly/monthly tasks as agreed upon as listed below but not limited to
1st Line Platform Support (OS, Runtime)
Maintenance as per vendor requirements on all applications
1st Line Support and troubleshooting on platform/application related incidents / changes
Perform onsite testing after Change Control Implementations as and when needed.
Participate in 24/7 Standby Rotations
Morning Checks to ensure maximum stability
Monitor service requests / incident queues and update and escalate in accordance to Service Level Agreements.
Prepare and maintain up to date documentation for internal and external client’s, detailing configuration of deployed solutions
About The Employer:
My client is based in Bellville Cape Town.
How To Apply;