LOCATION: East London

CLOSING DATE & TIME: 11/16/2021 11:55 PM

Purpose of the Job: The Officer: Regional Finance is responsible to provide regional support by administering claims payments and ensuring an effective system of claims payments function through continuous improvement and resolution of stakeholder queries.

Key Performance Areas
Management of claims payment process.
Verify and approve payments in line with DOA by confirming the accuracy, validity, completeness, and existence of a payment by inspecting supporting documentation to confirm the following:
Payee to the trigger and supporting documents (per above).
Banking details to both the trigger document and any supporting documents.
Amounts through verification of supporting documents.
Payment is not a duplicate by ensuring the financial enquiry reports is attached to the EA as supporting documents payment.
Elimination of duplicate payments through implementation of effective internal controls
Attend to and resolve queries timeously
Maintain and develop good relations with claimants, attorneys, firms, and colleagues.

​Financial Management
Implementation of and adherence to financial management principles to ensure valid, accurate and complete processing of Claims payments
Appropriate implementation of and adherence to applicable Policies and procedures
Interrogate supporting payment documents for accuracy, validity, and completeness
Continuous improvement in internal controls in respect of claims Payment Approval process
Check completeness and accuracy of batch reports.

Contribute to Weekly reporting on Flash Stats
Daily reporting on queries that could not be resolved
Daily reporting of non-compliance
Daily reporting on stakeholder queries
Attend and contribute to Monthly staff meetings in the regions
Produce monthly reports for claims management.

Monitoring and Evaluation.
Adhere to the effectiveness in terms of service delivery of claims payment function.
Report on non-compliance to the RAF claims payments, processes and procedures.
Deal with queries and ensure that they are all resolved timeously.

General Administration
Identify training and development needs for self
Compliance with company policies and procedures
Assist in inducting new employees into the division
Ensure that all administrative functions related to the role are executed.

​Qualifications and Experience
NQF 7 (Bachelor’s Degree or Advanced Diploma) in Commerce/Financial Accounting/Accounting related qualification.
Relevant 3 years’ experience in a financial environment.

Technical and Behavioral competencies required
Knowledge of financial software Packages and SAP.
Ms Office package.
Knowledge of cash and bank management.
Knowledge of PFMA and accounting principle.
Knowledge of public sector finance
Knowledge of corporate governance
Strong analytical capabilities.
Speed and accuracy.
Personal mastery
Emotional wisdom
Ethics and governance
Customer orientation and customer focus

Road Accident Fund Values

Total cost to company applicable to this position is minimum R349 998.00 per annum, negotiable.

NB: “RAF offers Total Employment Cost packages with no additional contributions from the Employer, successful candidates are required to structure their packages in a manner that will suit their needs”.

Closing date: 16 November 2021

Applications can be forwarded to the Recruitment Officer at the East London Regional Office; email address is

No hand delivered CV’s will be accepted.


Indicate the name and the reference number for the position you are applying for on the subject line
Do not submit copies of qualifications and ID as these will be requested from shortlisted candidates on the interview date
Submit a short CV with a maximum of 5 pages
Please indicate your current salary and salary expectations if considered for the position.


The Road Accident Fund subscribes to the principles of employment equity and preference will be given to People with Disabilities.

Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

Security Vetting shall be conducted on all prospective employees

It is the applicants’ responsibility to have foreign qualification evaluated by the South African Qualification Authority (SAQA) and to provide proof of such evaluation.

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