Foodbev SETA INTERNSHIPS 2021 / 2022

Food and Beverages Manufacturing Sector Education and Training Authority (Foodbev SETA invites unemployed graduates to apply 12 months ICT Internship Programme 2021 / 2022.

Internship Application Closing Date: 10 November 2021

Internship Location: Rivonia, Gauteng

Roles and Responsibilities:

IT Helpdesk (1st Line Support)

IT Service Management (Call logging, assigning calls to support Tier 2 or 3, call tracking and end-user follow-up etc.)

Assist in IT vendors service management (service requests forwarding and follow-ups)

Resolution of 1st line support calls such as:
Login failures, password resets,
Information requests (How to guides)

IT Inventory Management (IT assets, new purchases, loan equipment etc.)

Daily Health Checks (Servers, Backups, Network etc.)

Problem Management (analyze incidents trends and identify underlying problem for continuous improvement)

Compile incident management reports
Website design and development
Graphic Design
Website content maintenance and update
Analyze current ETL processes, design new system integration models to optimize business efficiencies
Administration duties as delegated
Execute other tasks as delegated

Experience and Qualifications

Qualification in Computer Science/Software Development/IT or similar NQF level 6
Website and graphic design knowledge required

General understanding of database management and system integration / interfacing

No formal experience required; internal training will be provided

How to apply
Applications to be sent to:

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