AFRIHOST VACANCIES

Client Support and Services Consultant
Support Department
Renumeration: R84 000 – R144 000 Per Annum (Dependant on attitude, skills and experience)

We’re looking for some great people to help us deliver phenomenal out of this world support to all of our clients via our various help channels, including our email ticketing system and over the telephone.

Please note that this position is for shift work, so, work hours will vary.

Attributes we are looking for:

Enthusiasm and dedication
Great communication skills
Experience in IT support
Work well in a team
Committed to Client Service Excellence
Must be in the Gauteng area
Technical experience with the following would be a plus: ADSL, 3G and LTE, Fibre, Email
Responsibilities:

Assist clients with General Information on Afrihost Products
Assist with client signups through the Afrihost website
Device Configuration

  • Configure Routers, Mobile Devices and other devices sold by Afrihost
    Assist clients with Afrihost Service Provisioning
  • Keeping Clients Updated on Order Progress
    Fault Finding
  • Troubleshooting all Afrihost Services, including ADSL, Fibre, Mobile Data, Hosting, Email
    Fault Logging
    Application Form
    To apply for this position, please fill out all the questions below (every question is required). Once submitted, you will receive an email confirming your application request. You will need to reply to the email with your Matric Certificate, CV and any other qualifications attached to the email. Any applicant who fails to reply to this email with the required documentation will not be considered for the position.

https://www.afrihost.com/jobs/

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