Junior Community Manager

Remuneration: to be discussed


Location: Cape Town


Education level: Diploma


Job level: Mid


Type: Permanent

Job description :


A well- established Tourism Company is looking for a junior community manager and online guest liaison. The successful candidate will create enticing content and drive quality engagements with the community to ensure effective delivery of a brand’s social media objectives.

Main Areas of Responsibility roles and responsibilities:
Ability to create your own content
Photography skills
GoPro skills
Ensuring content is posted timeously across social media platforms
Response handling timeously
Responding to and addressing the community’s queries and complaints efficiently, professionally and timeously at all times
Driving engagement and conversations with the community and ultimately establishing brand loyalty
Identifying tactical and relevant opportunities to engage with the community
Working closely with the Analytics team to drive positive sentiment and optimize on content opportunities
Keeping up-to-date with the latest trends within the digital and social media landscape
Inputting into campaign ideas and creative brainstorming sessions
Executing social media competitions and collating entries


Experience :


1–2 years minimum experience fulfilling the community manager role for a business or consumer brands’ social media platforms
Photography experience
Qualifications
Higher certificate/diploma/BA degree in marketing, communications, English, media studies) or relevant degree
If you are interested in applying for this position please forward the following to the email address provided:
Your full and detailed CV
Please send examples/ a portfolio of previous work pertaining to the position
Send previous/ current social media platforms that you are managing
Send examples of photography/ writing or similar
Please note that only suitable candidates will be contacted.

Requirements:


Effective complaint resolution skills
Understanding of the digital and social media landscape both locally and internationally
Ability to work within a team of digital specialists and contribute effectively
Professional demeanor internally and externally when dealing with clients
A thorough understanding of social media platform guidelines
Strong administrative skills and superb attention to detail
Deadline and results driven
Ability to multitask and work under pressure

Please email to
hr@ctic.co.za

Closing Date : 15 September 2021

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