Admin, Office & Support, Gauteng Tshwane (Pretoria)
Salary : R 9000
Position: Workshop Administrator (EE/AA) Department: Workshop Watloo
Location: Watloo, Silverton Salary: R 9,000 p/m (Medical Aid Allowance, Pension Fund) Duration: Permanent Start Date: Immediate EE
Closing Date: 26 May 2021
Start Date: Immediate
EE Requirements: EE/AA
Summary of Position:
Our client in Watloo Silverton is looking to employ a Workshop Administrator. This is a fast-paced office, you will be responsible for ensuring the provision of a quality service to the suppliers, customers, and technicians acting as a key liaison between key contacts and workshop management.
Additionally, you will provide a first-class administration support service to relevant departments at their site in Watloo, Silverton.
Duties and responsibilities include:
Providing full administrative support to the workshop, Issuing job lists to workshop / compound staff.
Ensuring completed units are available for collection / delivery, Providing administrative support to the compound / warehouse.
Ensuring the integrity of data in the company vehicle logistics system and setting up new tasks, Supporting various projects within the department.
Understanding and complying with customers’ policies, practices and procedures
Dealing with customer queries in an efficient and professional manner.
Managing the workshop time and attendance system.
Generating daily, weekly and monthly reports.
Reporting customer issues immediately to appropriate personnel.
Effective complaint handling.
Responsible for processing all vehicle repair estimates and ensuring efficient follow up on outstanding tasks.
Identifying discrepancies and taking appropriate action to stop recurrences.
Developing a thorough understanding of Customer Care policies and procedures.
Helping to facilitate a Continuous Improvement Environment.
Maintaining office storage and filing system, Ordering stationary.
Supporting senior management with a variety of duties.
Responsible for managing the arrival of all visitors to the office, including hand off to, the relevant contact.
Other ad hoc duties as needed, his is a varied role and will require the successful candidate to alternate and prioritise tasks at short notice.
Skills and Abilities:
5 years’ experience in a busy admin role.
Experience in work scheduling and planning.
Extensive knowledge of all MS Office software, particularly MS Excel.
Self-motivated and a fast learner who enjoys a varied role.
Ability to communicate effectively.
Ability to develop and build relationships across all levels of management, Strong attention to detail.
Organisational and time management skills.
Capable of working to deadlines.
Ability to identify and effectively solve problems.
Proactive in approach to work.
Ability to learn new tasks and skills quickly.
Flexible, friendly, helpful nature.
Resilient. Team Player.
Experience in the workshop or Motor Trade is desirable but not a must.
Only candidates with relevant experience will be shortlisted.
Note: If you haven’t heard from us in two weeks your application wasn’t successful.
Send CV to firstname.lastname@example.org
Cell: 082 903 7989
email : email@example.com
Vacancy Type: Permanent